FAQs

What is “OVERDUE HAIRCUT”? How do I determine if I’m overdue or not?

Overdue hair requires extra steps to achieve a quality haircut. We choose quality over speed. Unlike many affordable barbershops in NYC that focus on speed than quality, our barbers take additional steps to restore your overdue hair into a shape of a quality haircut.

How to determine if you’re overdue or not;

Book Overdue Haircut if your last haircut was 6 weeks ago or more, or when the hair on the sides covers the top of your ears half inch or more. You can also opt for overdue without hair-wash when booking your haircut.

Whose art do you exhibit throughout the shop?

The paintings, cardboard chair sculpture, and the wooden sign on the wall in the shop are by Renat Zarbailov, the co-founder of Quality Barbers. His art is available for purchase and can also be seen on his personal web site – www.zarbailov.com

Quality Barbers is on the look out to curate other artists’ works that will be displayed in the shop on rotation basis.

Why do you require credit card to book appointment?

Due to some clients failing to show up to their booked appointments we began requiring a credit card in order to book with us. We suggest creating an account within our booking system so that you won’t have to enter your credit card every time you book a haircut.

Our cancellation/reschedule/no-show policy:

Please be advised that NO charge will be applied to your credit/debit card unless you violate our cancellation policy, which requires you to reschedule or cancel at least 2 hours before the beginning of your appointment or you may be charged a cancellation fee of 100% of the cost of your service. Clients booking two or more appointments but showing up for one will be charged this cancellation fee. In order to treat everyone equally, no exceptions will be made.